FAQs

How can I customize this jewelry?

You’ll find a customization box just above the Add to Cart button. Enter your name, initial, or custom text there, then add the product to your cart and complete your order.

How long does customization take?

Customization typically takes 4–5 working days before dispatch, as each piece is handcrafted with care.

What finishes are available?

This jewelry is available in premium 22K micron gold and silver finish, designed for a rich and lasting shine.

Is it suitable for daily wear?

Yes, it is anti-tarnish, hypoallergenic, skin-friendly, and water-resistant, making it perfect for everyday wear.

What are the payment options? 

We offer Partial Cash on Delivery (COD), where advance is paid to confirm your order and the remaining amount is paid on delivery. You can also choose to pay the full amount online at checkout.

How long does delivery take? 

Delivery timelines depend on your location. Most orders are delivered within 8–12 business days from order confirmation.

What if I face an issue with my order? 

If you face any issue with quality or engraving, we will replace the affected part or product after verification. Please contact us within 48 hours of delivery with images.

How can I contact you? 

WhatsApp: +91 63770 52226   Instagram: @erayajewel