Contact information

 

Customer Support

At Eraya Jewel, we value our customers and strive to provide responsive, helpful support. Please find our official support channels and operating details below:

📧 Email Support

For inquiries, order-related questions, or feedback, email us at:
erayajewelshop@gmail.com

  • We aim to respond within 24–48 business hours (Monday–Saturday).

  • Response times may be longer during weekends, public holidays, or high-demand periods.

📞 Phone Support

You can also reach us by phone at:
+91 6377052226

  • Phone lines are open Monday to Saturday, 10:00 AM – 8:00 PM (IST).

  • Calls outside operating hours may not be answered, but you may leave a message or email us.

📍 Operating Address

For written correspondence or returns (if applicable), you may contact us at:

Eraya Jewel
Karni Nagar, Naya Bass
Sujangarh, Rajasthan – 331507
India

⚠️ Important Notes

  • For faster assistance, please include your Order ID, registered email, and contact number in your communication.

  • Customer support is limited to the official channels listed above. We cannot guarantee assistance via social media or unofficial platforms.

  • While we strive to address all concerns promptly, resolution timelines may vary depending on the nature of your query.